TSB's Online Banking Is Working For Limited Users

The system problems have left customers furious and unable to access accounts

A family stranded overseas because they can't buy the petrol they need to get to the Eurostar terminal; a couple forced to abandon their house purchase because the deposit got "lost" in the system; and a household without food because the shopper was unable to pay for groceries at the supermarket.

Customers had been warned in advance that online banking would be unavailable during that period but, for reasons TSB has yet to explain (and may still not know itself), nothing was working when the system went live again on Sunday evening.

In a statement, it said: "No TSB customer will be left out of pocket as a result of these issues - to begin to put this right we will be waiving all overdraft fees and interest charges for all of our retail and small business customers for April".

He admitted there were still problems with its internet banking and mobile app, seven days after the bank started moving millions of customer accounts to a new platform built by its Spanish owner, Banco Sabadell.

Armenia ranked 80th in 2017 Press Freedom Index
In addition, Jamaica has made a significant progress after ranking 8th, which made it before Belgium and New Zealand. He went on: "challenging the legitimacy of the press is nowadays like playing with a very unsafe political fire".

The bank has pledged to consider every case for compensation and not leave any customer out of pocket.

Embattled bank TSB has claimed its IT systems are now "up and running" - despite many users still reporting they can't get into their accounts.

Mr Pester said he had agreed with TSB's parent bank, Sabadell, which had been providing its IT platform, that he would take direct control of the platform.

Asked by the BBC if he would give up his bonus for this year, Pester said: "The last thing I'm anxious about is bonuses and pay".

Prince George, Princess Charlotte Share A Sweet Moment While Visiting Third Sibling
Prince George guided his little sister into the Lindo Wing by putting his hand on her shoulder as they walked down the corridor. After her stylist was spotted leaving the hospital just hours earlier, Kate once again made a glamorous post-birth appearance .

Asked whether he would take personal responsibility for the chaos, Pester said he had been "too busy to think about" resigning. "I can appreciate how frustrating this must be for our customers". It's not my decision, that's a focus for [the board].

TSB had meant to complete a major IT system upgrade on Sunday evening, although problems persisted into a third day.

"I have drafted in a team of global experts from IBM".

The chief executive has been heavily criticised for misleading customers after tweeting on Wednesday morning that services were "back up and running", when there were still widespread problems. Equally alarming were the reports of data breaches on hundreds of accounts, with some customers saying they were able to view the confidential financial details of others.

Dollar rises in Asia with Treasury yields, Japan exporters rally
But the prospect of a deluge of new government debt has weighed on the $14.9 trillion Treasuries market. Besides that, financial markets will take into account where the core US inflation rate is headed for.

Pester said he was determined TSB would get back on it feet and continue to be a challenger bank to its bigger high street rivals such as Lloyds and HSBC.

Related news:

Hot News

isis-killer-beheading-video-story-top Bills Trade Up Twice In First Round
Apr 27, 2018 - 10:15
McDermott and Beane come from Carolina, where another quarterback seemingly built in a lab, Cam Newton, won an MVP in 2015. NFL Network Insider Ian Rapoport reports that teams have been reticent to judge Allen based on tweets from high school .

isis-killer-beheading-video-story-top NBA Odds: Celtics Pegged As Underdogs In Thursday's Game 6 Vs
Apr 27, 2018 - 10:14
It's unclear if center John Henson will be ready for Game 6 after missing the three previous contests with a back injury. In his first game of the series, Marcus Smart spent the majority of his defensive possessions guarding Khris Middleton .

isis-killer-beheading-video-story-top Snapchat unveils updated version of Spectacles
Apr 27, 2018 - 10:14
Snapchat is also collaborating with Lensabl to offer prescription and polarized lenses for customers in the US. The video recording only lasts for 10 seconds, though extra taps can extend the clip up to 30 seconds.

isis-killer-beheading-video-story-top Tiger Woods commits to Wells Fargo Championship at Quail Hollow
Apr 27, 2018 - 10:13
It will be his first time playing at the Quail Hollow Club since he missed the cut in 2012. "We'll know later this afternoon". It will be his first appearance on tour since the Masters Tournament at the start of April, where he finished tied for 32nd.

isis-killer-beheading-video-story-top UK Jewish leaders: Corbyn meeting was 'disappointing missed opportunity'
Apr 27, 2018 - 10:12
Mr Corbyn's election campaign chief has said Labour members must acknowledge that the party has an issue with antisemitism. We will continue to engage and work with Jewish community organisations to deal with this issue.

isis-killer-beheading-video-story-top Cloud, Office growth helps Microsoft log $36.8bn in revenue
Apr 27, 2018 - 10:11
The Redmond company reported a profit of $7.4 billion, or 95 cents a share, on revenue of $26.8 billion for the quarter . Enterprise Mobility grew 55% YoY, and that's now over 65 million, possibly due to the firm's Microsoft 365 offerings.

isis-killer-beheading-video-story-top Prince William Opens Up About Life at Home With the New Baby
Apr 26, 2018 - 10:39
At this time , the name of the new royal baby has not been announced, but he will still have a mouthful of a title regardless. Now that the sex of the baby has been announced after much speculation , royal fans are dying to know what he'll be named.

isis-killer-beheading-video-story-top Quiet Citrus Heights Neighborhood Shaken by East Area Rapist Case
Apr 26, 2018 - 10:36
Detective Larry Pool says he's become very close to some of these victims, and looks forward to reuniting with them in person. Wardlow says she knew she was going to be raped, and she came to terms with that reality, while continuing to be defiant.

isis-killer-beheading-video-story-top Yankees reportedly promote top prospect Gleyber Torres
Apr 26, 2018 - 10:36
Torres batted.287/.383/.480 with 7 home runs and 34 RBIs for Double-A Trenton Thunder and Triple-A Scranton/Wilkes-Barre in 2017. The Yankees have their rubber match with the Toronto Blue Jays on Sunday against former Yankee Jaime Garcia .

isis-killer-beheading-video-story-top U.S. media giant Comcast challenges Murdoch with rival bid for Sky
Apr 26, 2018 - 10:36
In December 2017, Disney announced that it was buying Fox's film studio and much of its TV assets for a staggering $52 billion. Fox has since proposed several measures to try to assuage the regulator's fears over the Murdochs' potential influence.

isis-killer-beheading-video-story-top "Chemical Firearms inspectors in Douma, Syria, Assemble samples from site, " OPCW says
Apr 26, 2018 - 10:34
In a statement , the OPCW said it would now evaluate and consider whether the team needs to make a second visit to Douma. The organisation says the samples it has collected will be analysed at OPCW-designated laboratories.

isis-killer-beheading-video-story-top Will the Philadelphia Eagles visit the White House?
Apr 25, 2018 - 04:14
There is a strong chance that the Eagles could very well decline the White House invite like the Warriors did previous year . The New York Times is questioning if the Philadelphia Eagles will visit the White House after their Super Bowl victory.

isis-killer-beheading-video-story-top Kanye West has hinted at running for President in 2024
Apr 25, 2018 - 04:09
If you recall, West was the subject of controversy in 2016 when he was spotted greeting Trump in the lobby of the Trump Tower. TMZ reports that Kanye West has split with most of his management team and is being called "a little erratic" by sources.

isis-killer-beheading-video-story-top Apple Takes a Step on Payment of Back Taxes to Ireland
Apr 25, 2018 - 04:08
At the time, it said: "The objective of the state aid rules is to tackle state interventions which confer a selective advantage". Last October, the European Commission said it would be taking Dublin to court for delays in collecting the funds.

isis-killer-beheading-video-story-top Alfie Evans granted Italian citizenship in care row
Apr 25, 2018 - 04:07
Alfie Evans's dad claimed in a Facebook Live video that his son's life support had been removed at Alder Hey Children's Hospital. The court and the hospital should welcome the intervention of the Italian government and let Alfie travel to Italy.